Refund policy
Here's your updated prompt:
Prompt:
Return Window: 30-day return policy. Customers have 30 days after receiving their item to request a return.
Eligibility: Items must be in original condition — unworn, unused, with tags, and in original packaging. Receipt or proof of purchase required.
How to Start a Return: Contact us at sales@readypipe.com to initiate a return and receive the return shipping address and instructions. Items sent back without prior authorization will not be accepted.
Damages & Issues: Customers should inspect orders upon receipt and contact us immediately for defective, damaged, or incorrect items.
Non-Returnable Items: Electronics, custom/personalized products, hazardous materials, flammable liquids or gases, and sale items cannot be returned.
Exchanges: Customers should return their item first, then place a new order once the return is accepted.
EU Customers: 14-day cooling off period applies for orders shipped to the European Union.
Refunds: Customers are notified once the return is inspected. If approved, refunds are issued to the original payment method within 10 business days. If 15+ business days have passed since approval with no refund, contact service@readypipe.com.
Ready to paste into Shopify! Want the same done for the In The Hole Safety store too?